If people have found an effective way to communicate information, leave them the hell alone. I have too often seen people like Auronis decide to come in and manage something to be proper, and then destroy the communication.
The appropriate thing to do is to find a way to augment, without interfering, the channel to shore up any weaknesses.
Formal channels are often too formal - people don't want to look dumb, or get chastised for asking something incorrectly. Formal channels are intimidating, not welcoming.
The point is knowledge sharing, not "appropriate" knowledge sharing.
I love how the OP was like, "hey, we created this informal channel and communicated valuable info to the whole company", and then Auronis is like, "yeah, don't do that!"
If people have found an effective way to communicate information, leave them the hell alone. I have too often seen people like Auronis decide to come in and manage something to be proper, and then destroy the communication.
The appropriate thing to do is to find a way to augment, without interfering, the channel to shore up any weaknesses.
Formal channels are often too formal - people don't want to look dumb, or get chastised for asking something incorrectly. Formal channels are intimidating, not welcoming.
The point is knowledge sharing, not "appropriate" knowledge sharing.
I love how the OP was like, "hey, we created this informal channel and communicated valuable info to the whole company", and then Auronis is like, "yeah, don't do that!"